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How To Bank

We’re here to help you easily see how to use our many services and tools.

Interac e-Transfer


Small Business Online Banking 


INTERAC e-Transfer for Business


PaymentStream™ Training Guides


PaymentStream AFT Training Videos

2-Step Security Access
File Upload

Data Entry Automatic Release


Data Entry Manual Release

2-Step Verification & Forgot Password 

Member Service Centre

Kootenay Savings personal service and trusted advice is always just a phone call away.  Available Monday to Friday 8:00 am - 5:00 pm and Saturday 8:00 am - 3:00 pm PST.  1.800.665.5728

Mobile Banking 

Phone Banking

Access a range of services from account balances to paying bills and much more. Available 24 hours a day, seven days a week. Simply call our Member Service Centre and press 1 at the prompt.  1.800.665.5728

ATM And Debit Cards 

Make deposits and withdrawals at thousands of ATMs across Canada.  Use your debit card for everyday purchases.

Internet Security

Online banking makes managing your finances easy and convenient. Because your online security is a priority, we have compiled suggestions and tips for safe browsing to help you avoid falling victim to Internet threats.

Canada Revenue Agency (CRA) Direct Deposit



Grow Your Knowledge

Understanding and practicing good financial habits is important to your financial well-being. Building off our Each One Teach One financial literacy workshops, we work with credit unions across Canada to create online learning modules that support our members in their financial journey. These modules will help you get knowledge, skills and confidence to achieve your financial goals.



​Join Kootenay Savings Credit Union

Do you prefer digital banking or in-person banking? We offer both plus great advice.