Latest News

February 8, 2023

Our chatbot, Navi, is headed back to school! 

When Navi returns, they’ll have new features and knowledge to serve to you better. Until then, here’s a list of quick links to some of our frequently asked questions.

• Looking for banking information for direct deposit or preauthorized payments, click here.
• Contact Kootenay Savings – Our phone number is 1.800.665.5728.
• Current Promotion – 18-month term deposit special with a special rate of 5.05%, in the latest news.
• How to use Interac e-Transfer – Check out this video.
• How to send an e-transfer – Check out this video.
• Kootenay Savings branch hours – head to our Branches and ATMS page, click here.

Can’t find what you’re looking for? Use the search function at the top right corner of the page, visit your local branch or call our Member Service Centre at 1.800.665.5728.

The TFSA annual contribution limit for 2023 is $6,500. 

The TFSA annual contribution limit is indexed to inflation and rounded to the nearest $500. On this basis, the annual contribution limit for 2023 is $6,500.

We heard you! We’ve been collecting feedback throughout the year and we’re happy to announce we’re adjusting our hours based on what members had to say. These hours are effective Tuesday, October 11.

Castlegar, Kimberley and Trail hours – Monday to Thursday 9:30am to 4:30pm, Friday 9:30am to 5:00pm

Fruitvale, Kaslo, New Denver, Salmo – Monday, Wednesday 9:30am to 4:30pm, Friday 9:30am to 5:00pm

Invermere, Nakusp, South Slocan – Tuesday to Thursday 9:30am to 4:30pm, Friday 9:30am to 5:00pm, Saturday 9:30am to 3:00pm

Radium – Monday 9:30am to 4:30pm and Friday 9:30am to 5:00pm

Member Service Centre – Monday to Friday 8:00am to 5:00pm PT and Saturday 8:00am to 3:00pm PT

October 28, 2021

To celebrate International Credit Union Day last week, Kootenay Savings' employees distributed proceeds from the credit union's Care Wear program - $21,206 - to 25 different charities and non-profits.

KSCU Employees Share Over $21K with Local Charities - PDF