Contact Us

We're always happy to hear from you, whether you prefer phone, in-person or online assistance.

Reach us through our Contact Us form. 

For general inquiries and information, call 1.800.665.5728.

For phone banking, call 1.800.665.5728 and choose option 1.

For technical support, email us at  ContactUs@kscu.com.

Locate a Branch/ATM near you.

To reach our Collections Department, call 1.866.540.8210.

For quick answers to commonly asked questions, visit our FAQs.


Branch Hours

 
Castlegar
Trail
Monday to Thursday
Friday
Saturday
9:30 am to 4:30 pm
9:30 am to 5:00 pm
9:30 am to 3:00 pm

Fruitvale
Kimberley
New Denver
Radium
Salmo

Monday to Thursday
Friday
9:30 am to 4:30 pm
9:30 am to 5:00 pm
Kaslo
Invermere
Nakusp
South Slocan

Tuesday to Thursday
Friday
Saturday

9:30 am to 4:30 pm
9:30 am to 5:00 pm
9:30 am to 3:00 pm

Member Service Centre Monday to Friday
Saturday
8:00 am to 5:00 pm Pacific Time
8:00 am to 3:00 pm Pacific Time