Member Notices

CUETS Credit Card Name Change

January 18, 2018 - If you have saved your CUETS Credit Card to your list of payees on online banking, please note the name has been changed from Credit Union Mastercard to CUETS Financial Mastercard. Your credit card number remains the same and is not affected.

Caller ID Spoof

October 16, 2017 - It has been brought to our attention that a "Caller ID Spoof" may be circulating the Kootenays.  This is a telephone scam where calls appear on your phone’s Call Display with a local area code and number.  If answered, the caller tries to obtain personal information.  Please be advised these calls are not coming from Kootenay Savings and DO NOT offer any personal information to the caller.  This scam is called Call ID Spoofing, more here from the Canadian Anti-Fraud Centre.  If you are expecting a call from your branch and receive a suspicious ID display, do not answer the call, instead call your branch directly to ensure you are speaking to one of our representatives. For more information on internet security, click here.