Why Join the Kootenay Savings Team?
Are you interested in joining a team full of talent, dedication and fun? Is it important to you to work in a value based organization with a strong focus on community? If so, then you’ve come to the right place!
We know that our dedicated, enthusiastic employees are key to our success … success that results from our employees' genuine interest in improving the financial lives of our great members.
We’re proud of our employees' commitment to providing exceptional service and we know that "the service we provide to our members can only be as good as the service we provide to each other". We are looking for individuals who share our vision, values and approach to sales and service excellence. In return, our employees are rewarded for their significant contributions to our success!
We were recognized in 2010 as one of I Love Reward's 50 Most Engaged Workplaces in North America, an honour that recognizes top employers for leadership and innovation towards engaging their employees. In 2009, we received the ICF Vancouver Chapter Coaching Prism Award for our strong commitment to embedding a coaching culture throughout the organization.
Check out the total rewards we have to offer our talented employees. If it sounds like a great place to work, that’s because it is!
Message from our CEO
"Employment at Kootenay Savings is far more than just a job. It is a sense of team, of community and of family.”
At Kootenay Savings, our vision is to “be the best provider of financial services and the best place to work in the communities we serve”. A key strategy in achieving our vision is to constantly strive to improve our members' financial lives. We know that our talented employees play a significant role in driving our member satisfaction ratings, so it goes without saying that another important strategy is focused on striving to take care of our employees. At Kootenay Savings, we take employee satisfaction seriously.
The employees of Kootenay Savings are critical to our success and we value the contributions of every individual that is part of the Kootenay Savings team. We provide many opportunities for employees to have a voice and to develop fulfilling careers. Employment at Kootenay Savings is far more than just a job. It is a sense of team, of community and of family.
The Kootenay region is our home base and primary market area. With products, services and community programs developed to meet the needs of the Kootenay marketplace, along with our focus on employee and member satisfaction, we believe that we are truly making the Kootenays Better. Together.
While we know money isn't everything, we also know it means a lot. Our salaries are very competitive within the market, and we maintain that competitive edge by providing annual salary range and progression adjustments. In addition, many positions are eligible for incentive pay based on individual performance and the organization's financial success.
Our employees give a lot and in return we want to make sure they are taken care of. We offer medical insurance, extended health care, life insurance, dental care and short and long-term disability insurance as well as staff rates on mortgages and loans, paid vacation, family care and bereavement leave for eligible employees, to name a few. All employees have access to a confidential and comprehensive Employee and Family Assistance Program.
We understand and recognize the importance of balancing the demands of work, family and community. Where possible, we offer employees the ability to earn days off, to shorten their work days or to alter start and end times. Job sharing is available in some positions. With an internal CSR team, we strive to be socially responsible, recognizing that we all play an important role in supporting and sustaining the communities we work and play in.
Performance and Recognition
Our many recognition programs are designed to honour and show appreciation to our employees for the dedication, talent and commitment that they bring to work every day. We offer an Employee Referral Program, Long-tenure Service Celebrations, a highly successful Peer to Peer Recognition Program … and much more! Our long-standing wellness program rewards employees for regular physical activity and a variety of other healthy living initiatives.
Annual Performance and Development Planning gives employees an opportunity to set annual goals that are aligned with both personal and business goals. Employees are coached and supported to develop plans to grow personally and professionally within the organization.
Development and Career Opportunities
We are committed to providing employees with professional development opportunities at all levels of the organization. Employees are encouraged to take responsibility for their careers and are well supported with access to education, training and career planning resources. We offer new employee orientation, new manager training, an internal coaching program, educational assistance, sales and service training, on-line computer based training, plus more!
Where can I find out what career opportunities are available?
While we occasionally advertise opportunities in newspapers or on various job boards, you will find all of our current employment opportunities at www.kscu.com.
How do I apply for a career opportunity with Kootenay Savings?
Please feel free to drop off, send or email a resume to:
Human Resources Recruitment Advisor
Kootenay Savings Credit Union
1101 Dewdney Avenue
Trail, BC, V1R 4TI
What if I am interested in applying but there are no current opportunities posted?
We encourage you to submit a resume and cover letter at any time for any positions that interest you. When an opportunity becomes available, we always review resumes on file from qualified applicants.
How will I know that you have received my resume?
When you submit a resume online, you will receive an automatic confirmation email letting you know that your resume has been received. Applicants who have been shortlisted for any job opportunity will be contacted directly by our Human Resources Department.
What are the steps in the recruitment process?
We know how important it is to employee satisfaction and business success to match the right people to the right jobs, so we take a focused approach in our recruitment activities to ensure a great match.
- 1. Review Résumés. We review all resumes and cover letters to identify candidates who appear to possess the required
knowledge, skills and abilities for the position. Applications from candidates who do not meet the position qualifications will be kept for future consideration.
2. Follow up by Telephone. A member of our HR Team will follow up with candidates whose qualifications appear to match the position requirements to confirm interest and to gain more detailed information if required.
3. Send Candidate Questionnaires. Candidates whose skill sets and qualifications match the position requirements may be asked to complete a Candidate Questionnaire, which provides an opportunity to share more detailed and specific information which helps us identify those who most closely match the position requirements and who best fit within our culture.
4. Conduct Formal Interviews. We meet in person with the final candidates to fully explore the match between the candidate, the organization and the position. We use behaviour and scenario based panel interviews and may ask the candidate to complete relevant assessments at this time.
5. Notify Interviewed Candidates of Selection Decision. Once a decision has been made by the panel, we will notify all interviewed candidates by e-mail or telephone of the final selection decision.
How long will Kootenay Savings keep my resume?
We will keep your resumes on file, for consideration for any suitable positions for a period of twelve months.
The thing I like most about working at KSCU is the connection I have with our members as well as the extended family environment I feel with my fellow co-workers.
KSCU allows for the best of both worlds. Flexible hours, caring managers and family benefits allow for me to be at the important things in my children’s life, yet I can still feel productive and relevant in my job. KSCU cares for its community, members and employees in a well-balanced, positive and progressive environment.
Lora – Administrative Support Representative
Kootenay Savings is a perfect fit for me, their values reinforce my own. KS offers me the required training, tools and support to be the best I can be. I in turn am able to support my family, my members & my community. My colleagues & I are committed to helping KSCU be the best provider of financial services and the best place to work in the communities we serve.
Jenny, Financial Service Advisor
I feel honored to work with such a diverse, talented and dedicated group of employees. I am also very fortunate with my own job as it has lots of variety. We have a great training department, with many great internal coaches as well. This really is a place that you can start as a Member Service Rep and design your own career path. It’s up to you!
KS really cares about the communities they serve. This means a lot to me and to my family. KS has a great reputation where all decisions are made locally.
Ali – Human Resource Advisor
Kootenay Savings has allowed me to grow in my career by giving me the tools and training to succeed. After 23 years, I am still continually challenging myself with new opportunities in the organization. Without Kootenay Savings’ commitment and belief in their employees this would not be possible.
Kristin, District Manager