Vision and Values
We will be the best provider of financial services and the best place to work in the communities we serve.
- Ethical and caring behaviour
- Constructively challenge the status quo
- Service over self
- Financially responsible
- Business Excellence
- Responsible to community
Service Mission and Promises
To improve each member's financial life.
- I promise to treat you as an honoured guest
- I promise to take ownership of your request
- I promise to make it easy to do business with
- I promise to respond to your request in a timely manner
- I promise to help you identify your needs and recommend a solution
- I promise to treat you professionally