We will be the best provider of financial services and the best place to work in the communities we serve.

• Ethical and caring behaviour
• Constructively challenge the status quo
• Service over self
• Financially responsible
• Teamwork
• Business Excellence
• Responsible to community

To improve each member's financial life.

• I promise to treat you as an honoured guest
• I promise to take ownership of your request
• I promise to make it easy to do business with
• I promise to respond to your request in a timely manner
• I promise to help you identify your needs and recommend a solution
• I promise to treat you professionally