MEMBER CARD® Debit Card with Interac Flash®

It's easy as 1, 2, 3.

Interac Flash® is the contactless feature of our debit card, that lets you securely and conveniently pay for smaller purchases up to $100.  Simply hold the card in front of the reader and wait for the approved message or listen for the BEEP. Contactless is also referred to as "tap".

Before you use Flash, you'll need to activate it:

  1. ACTIVATE: Use your card to make a purchase by inserting it into a card reader and entering your PIN. This activates Interac Flash.
  2. TAP: When you make your next purchase for under $100, hold your card to the reader or tap it, and listen for the BEEP.
  3. BOOM: Your purchase is now approved.

Specific limits safeguard your money in case of theft or fraud:

  • Single transactions have a limit of $100 or under. If your transaction is over $100, you will be prompted to insert your card and enter your PIN.
  • There is a cumulative spending limit, which means the most you can spend using Flash in consecutive transactions is $200. Once you have reached the $200 limit, you'll be prompted to insert your card and enter your PIN.  This action resets the $200 limit and you can begin using Flash again for another $200.

As a Kootenay Savings member, you're also protected by Interac's Zero Liability Policy if your card is lost or stolen. You must contact us right away to let us know.

Questions? Check out our FAQs or visit Interac Flash to find out more.

ATM Access

NEW! Save time and money. Now you can get U.S. cash at our ATM in Downtown Trail, 24 hours a day. Plus you can take advantage of an exchange rate that is lower than in our branches. Available to members only.

As a Kootenay Savings member, you get access to thousands of ATMs across Canada with your Flash debit card, of which many are ding-free®, meaning you aren’t “dinged” or surcharged for your ATM transactions. Download the ding-free ATM Locator app to find a ding-free ATM near you. To find a Kootenay Savings branch or ATM, click here.



Protect your card

Keep your card in a safe place and never lend it to anyone.  Always protect your PIN – it is your electronic signature.  When selecting your PIN, avoid the obvious.  Don’t use your name, telephone number or date of birth.  Don’t write it down – memorize it and never disclose it to anyone.  When entering your PIN, use your hand or body as a shield to ensure privacy.

 

Know your limits

Personal daily limits apply to your MEMBER CARD Debit Card cash withdrawals or point-of-sale purchases. If you need your limit increased, please call 1.800.665.5728 to see if you qualify.

 

Holds on deposits

YOUR FAST CASH, JUST GOT FASTER.

At Kootenay Savings, we're making banking easier.

We recently made it faster and more convenient for you to access funds you deposit through the ATMs and our mobile app. We've changed the hold times on these deposits, giving you immediate access to a portion of your funds.

Your current daily ATM withdrawal and debit card limits remain.  You could also be eligible for an increase to your debit card withdrawal limits. 

Call 1-800-665-5728 to find out your new deposit hold limit or to see if you qualify to have your debit card and ATM withdrawal limits increased.

 

INTERAC®  is a registered trademark of Interac Inc. Used under license.

MEMBER CARD® is a registered trademark owned by Canadian Credit Union Association, used under license.

U.S. Cash ATM withdrawals are an exchange transaction and are taken from members' primary Canadian account.