Electronic Tax Receipts FAQs

What are electronic tax receipts? Expand/Collapse

Electronic tax receipts are an electronic version of your printed tax receipts, available through Online Banking. Electronic tax receipts are stored in PDF format which requires Adobe Acrobat to view. If you do not have Adobe Acrobat, click here to download it for free.

Which tax receipts will be available? Expand/Collapse

  • T5
  • T4RSP
  • T4RIF
  • NR4

How do I access my electronic tax receipts? Expand/Collapse

Log in to your Online Banking account and click on My Accounts > View e-Documents located on the left hand side of your screen.

How long will my electronic tax receipts be stored on online banking? Expand/Collapse

Electronic tax receipts will be stored for seven years (going back as far as 2013).

What are the benefits of electronic tax receipts? Expand/Collapse

Enjoy the convenience of accessing your electronic tax receipts from home.  Available at the end of January each year, you’ll no longer have to wait to receive your paper copies in the mail before filing your income taxes.  You won’t need to keep paper copies at home because your electronic receipts will be stored for seven years.  Plus, if you lose your receipt, you no longer have to contact your branch to order a duplicate receipt, saving you both time and money.

How do I opt out to stop receiving my printed tax receipts? Expand/Collapse

If you would prefer to access your tax receipts electronically rather than receive a printed copy in the mail, please provide us with your name, account number and branch by clicking here.